Return & Replacement

Return and Replacement

  • Do not return any product until Thumbal Corporation has agreed.
  • Reason for return must be communicated to Thumbal Corporation.
  • Permission to return goods shall not mean acceptance of claim.
  • Our QA department shall need at least 15 working days to investigate complaint. The Time May Increase in Special Cases.
  • Invoice must accompany returned goods for Pakistani custom.
  • Method of return shipment must be agreed with Thumbal Corporation.
  • Items must be returned unused and in original packing, in claim condition.
  • We must receive back any goods within 30 days of date of our invoice.
  • Reference must be made to our original sales invoice.

Non-Returnable Products:

  • Discontinued Products.
  • Products that have been used, repaired, damaged or modified.
  • Custom made instruments.
  • Products not received back within 30 days from our invoice date.
  • Incomplete Products or sets.
For any Query, Feel free to Contact Us 
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