Return and Replacement
- Do not return any product until Thumbal Corporation has agreed.
- Reason for return must be communicated to Thumbal Corporation.
- Permission to return goods shall not mean acceptance of claim.
- Our QA department shall need at least 15 working days to investigate complaint. The Time May Increase in Special Cases.
- Invoice must accompany returned goods for Pakistani custom.
- Method of return shipment must be agreed with Thumbal Corporation.
- Items must be returned unused and in original packing, in claim condition.
- We must receive back any goods within 30 days of date of our invoice.
- Reference must be made to our original sales invoice.
Non-Returnable Products:
- Discontinued Products.
- Products that have been used, repaired, damaged or modified.
- Custom made instruments.
- Products not received back within 30 days from our invoice date.
- Incomplete Products or sets.
For any Query, Feel free to Contact Us
